General Terms and Conditions

General Terms and Conditions

DVM International B.V. provides separate General Terms and Conditions for consumers and business customers. Please select the terms applicable to your purchase or business relationship.

For Consumers (B2C)

Our Consumer Terms and Conditions apply to purchases made by private individuals through our online store. They include information about ordering, delivery, withdrawal rights, legal conformity and warranties.

View General Terms and Conditions for Consumers (B2C)

For Business Customers (B2B)

Our Business Terms and Conditions apply to professional customers, distributors, resellers and OEM / Private Label arrangements, subject to any separately agreed contractual terms.

View General Terms and Conditions for Business (B2B)

Available Languages

Both sets of General Terms and Conditions are available in eight languages: Dutch, English, German, French, Spanish, Portuguese, Italian and Polish. PDF downloads are provided on the respective pages.

The original Dutch version serves as the reference text, subject to applicable mandatory legal provisions and consumer protections.