Frequently Asked Questions
What products do you sell?
We sell products for fire protection, carbon monoxide protection and products to extinguish (small) fires.
Such as smoke detectors, heat detectors, carbon monoxide detectors, fire blankets and fire extinguishers.
How can I place an order?
You can place an order via our specialized webshop. Simply choose the product you need, add it to your shopping cart and follow the payment and checkout instructions.
How quickly will I receive my order?
We aim to dispatch all orders promptly. Order before 9pm and your order will be dispatched the same day. Dispatch times will vary depending on your location, but most orders are delivered within 3 business days of confirmation.
Kan ik een product terugsturen of ruilen?
Yes, you can return or exchange a product within 14 days of receipt, provided it hasn't been used and is in its original packaging. Contact our support team for return instructions.
Bieden jullie garantie op jullie producten?
Ja, al onze producten worden geleverd met 10 jaar fabrieksgarantie, tenzij anders vermeld. Kijk op onze Algemene Leveringsvoorwaarden voor de details van deze garantie.Als je problemen ondervindt, helpt ons supportteam je graag.
Welke betaalmethoden accepteren jullie?
We accept a variety of payment methods, including credit and debit cards, bank transfers, and secure online payment systems.
Hoe kan ik advies krijgen bij het kiezen van het juiste product?
Our team of experts is ready to help you select the right products. You can contact us by phone or email for personalized advice.
Kunnen jullie bestellingen door de hele EU verzenden?
Yes, we provide international shipping. Delivery times and costs may vary depending on the destination, but we aim for timely and secure shipments.
Kan ik korting krijgen op grote bestellingen?
Yes, we offer discounts for bulk purchases and large orders. Please contact our sales department for more information.
Kan ik een product bestellen dat niet op voorraad is in de webshop?
Als een product waarin je geïnteresseerd bent tijdelijk niet beschikbaar is, neem dan contact met ons op. Wij kunnen je de verwachte herbevoorradingsdatum geven of een alternatief product aanbieden.
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Fast shipping
Ordered before 9pm, shipped the same day.
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Pay afterwards
Pay easily afterwards for business and private customers
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International support
Send an email in your own language to: info@dvm-i.com