Cookie policy

COOKIE POLICY

Download our Cookie policy (PDF)

We use different types of Cookies for our webshop. We believe it is important that you have control over your online privacy.That's why we are clear about which cookies we use and what we use them for.

What are cookies?

Cookies are small text files that a website places on your computer, tablet or mobile phone when you visit the website. These cookies store information about your website visit. Cookies allow a website to recognise you on your next visit, for example. This is usefull if you want to log in again; your computer will then automatically fill in your password.

Which cookies do we use?

Functional cookies

We always place functional cookies and they are necessary for the website to function properly. These cookies have little impact on your privacy and are used anonymously. This allows us to provide our online services. For example, they ensure that you can remain logged in to the website whenever you want.

Non-functional cookies

In addition to functional cookies, we also place standard analytical cookies. These are non-functional cookies because they are not necessary for the welbsite to function properly. We only place a number of non-functional cookies when you agree to the use of cookies. These all have different purposes and help us to improve our services. For example, we use cookies to test improvements on our website, display social media buttons, or show relevant advertisements for our products on other websites.

Analytical cookies

Analytical cookies allow us to measure website visits: for example, how often our site is visited and what information visitors are looking for. This allows us to know which parts of the site are popular and how we can improve our website. The statistics we collect cannot be traced back to individuals. This data is anonymized after collection.

Google Analytics Google Analytics helps us better understand the data. We always place analytical cookies when you visit our website.

With analytical cookies, we collect data such as:

  • The number of visitors to our web pages.
  • The length of time a visitor stays on our site.
  • What visitors search for (search queries).
  • Which version of the website should be offered (A/B testing).
  • Information about your browser and device used to visit our website, such as operating system and screen size.
  • How you arrived at our website (for example, by clicking on one of our advertisements or a link in an email).
  • Anonymous data you enter in a form, such as the type of fire blanket.
  • Products you purchased or added to your shopping cart in our webshop.
  • The speed of our website, so we can measure your browser. This information allows us to detect and resolve potential performance issues on our website in a timely manner.

Privacy

Google collcts your IP address using analytical cookies, but this is immediately ananonymized.
More information about what Google does with the collected data can be found in Googles privacy policy.
This policy is subject to change from time to time.
You can read how we handle personal data in our privacy policy.

Advertising cookies

We use online advertising to promote our services. We prefer to do this as targeted as possible to keep costs low and avoid showing you unneccessary ads.
For this purpose we use: Google Ads, Google Shopping, Google Consent Mode, Google Dynamic Remarketing, Facebook custom audiences (we do not share our customer database with Facebook), DPG Media, Microsoft Bing Ads and Double Click (from Google).

These cookies allow us to:
  • Keep track of which ads you've already seen.
  • This prevents you from seeing the same ads too often.
  • Keep track of how many visitors click on our ads.
  • Keep track of how many visitors purchase a product from us after clicking on an ad. This allows us to analyze the effectiveness of our ads.
  • Keep track of whether you've already purchased certain products from us. This way, you won't see unnecessary ads.

Even if you don't accept cookies, you may still encounter our ads online. Not all of our ads use cookies. Howeven, cookies allow us to show you ads that are relevant to you.

Personalization cookies

With your consent, we may combine data to offer you personalized content (e.g. the website or emails) tailored to your interests. We do this by recording your browsing and clicking behaviour and linking it to your profile.

This prevents you from receiving content or offers that are less interesting to you.
However, we will never exclude you from any of our services and/or products based on this.

If you receive emails from DVM International, we may use a technology (pixel) to store your click behaviour in the emails. We do this to provide you with excellent service and to make the communication more personal and therefore more relevant.

Blocking and deleting Cookies

You can also block cookies through your browser. If you block all cookies, websites may not function properly. If you don't want cookies from our website to be placed, choose not to accept our cookies in our cookie notification. You'll see this notification when you first visit our site.